Welcome to Khatala Pet Lodge!

At Khatala Pet Lodge, the well-being of every guest is our highest priority. For senior dogs and those with special needs, we require a compulsory trial day stay before confirming a boarding booking. This trial allows us to carefully assess their fit for boarding, comfort and ability to adapt to a new environment, as older dogs can sometimes find being away from home more challenging. Our aim is to ensure that every dog in our care feels safe, relaxed, and truly at ease throughout their stay. 

A successful trial must be complete before a booking for boarding can be processed. As we are often very busy, please book a trial day stay in advance.

At Khatala Pet Lodge, the emotional and physical wellbeing of every dog in our care remains our highest priority. In line with our dedication to creating a safe, positive environment, we’ve updated our socialisation policy.

We will no longer facilitate direct socialisation between dogs from different households during their stay, unless we assess that it is both appropriate and safe.

Instead, dogs will enjoy individual play during supervised play sessions outside. With 16 fully fenced play areas in various sizes, there’s ample space for dogs to run, explore, and engage in enriching activities. Our sensory garden also provides a calm environment for independent sniffing, exploration, and mental stimulation.

Although group play is no longer part of our offerings, dogs will still be able to safely see and greet others through the fences - a relaxed, low-pressure way for social pups to connect.

Please note: We still require all dogs to be dog-friendly and comfortable around other dogs, even though physical interaction is limited. This helps us maintain a calm, safe, and enjoyable atmosphere for all.

Our aim is for each dog to leave Khatala with a positive experience — safe, happy, and free from the emotional or physical stress that can result from forced or incompatible socialisation.